About Santa Fe Vacation Rentals

DONNA JONES WHITE

Owner & Qualifying Broker In Charge

 In 1995, Donna introduced the property management company Casas de Ruidoso as well as Ruidoso Central Reservations to Ruidoso, New Mexico. These companies survived side by side until they were both purchased in July 2004 by a local Ruidoso real estate broker. 

Then moving on to Santa Fe, New Mexico in August of 2004, Donna purchased from Rand Page the property management company Casas de Santa Fe. The reputation and credentials Casas de Santa Fe was known for were maintained for all those years. The company was sold in 2008.

After honoring a two-year non-compete agreement, Donna launched a new property management company. Santa Fe Vacation Rentals, to former clients and guests, as well as new property owners and travelers to the Santa Fe area

As the owner/qualifying broker for the last 25 years, Donna also has eight years of legal administration experience, five years of executive management plus many years in the construction industry. These years of experience add to a wealth of knowledge and skill that create a perfect compliment to property management. 

Santa Fe Vacation Rentals™ goal is to create the sensational guest service that the firm has been known for, as well as the recommended endorsements by Conde Nast, American Express and Andrew Harper's "Hideaway Report"

Santa Fe Vacation Rentals™ company philosophy is:

Have the property owners retain more rental income. Have a no upcharge policy regarding cleaning, maintenance, and invoicing from others.

To always maintain the quality of guest services that we have been known for that earned the travel industry professionals endorsement. Plus, have our extensive repeat high-end customer base return to us. 

Dedicated to operate Santa Fe Vacation Rentals with the highest quality property management services in the Santa Fe vacation rental business. 

Listen to Donna with Rey Post of Sothebys International Realty broadcast every Sunday of the ALL THINGS REAL ESTATE radio program

Brien Sauchelli

Director of Operations & New Mexico Licensed Associate Broker

Brien Sauchelli is an experienced operations and project management professional. His extensive background includes strategic planning, facility development, and team leadership, making him well-suited for property management.

With a strong track record in managing complex projects, Brien has successfully designed and developed various facilities, overseeing renovations and improvements effectively. His skills in cost control, quality management, and schedule optimization are crucial for maintaining and enhancing the property portfolio. He employs a structured approach to problem-solving and continuous improvement, and his adaptability and innovative strategies are essential in addressing the unique challenges of the vacation rental market, ensuring Santa Fe Vacation Rentals remains a leader in hospitality.

Recognized for his exceptional interpersonal skills, Brien fosters positive relationships with property owners, guests, and service providers, thereby enhancing the overall service experience. 

Brien is a licensed NM Real Estate Associate Broker, a graduate of McGill University, a certified Project Management Professional (PMI-PMP), and a certified Lean Six Sigma Green Belt. He enjoys snowboarding at Ski Santa Fe, hiking the Pecos Wilderness, and flying sailplanes in Moriarty, NM. 

LAUREN GOCKLEY

Director of Marketing & New Mexico Licensed Associate Broker

Lauren Gockley has been coming to Santa Fe since before she could walk. This intoxicating city drew her back, and she found her calling as the Director of Marketing for Santa Fe Vacation Rentals. She is a dynamic marketing professional with extensive experience in hospitality, brand development, and operations management.

 She is a licensed Associate Broker, which enhances her expertise in the property management sector. Her career has been marked by a strong focus on strategic brand development and customer relations, consistently driving business growth and market expansion. Lauren excels in crafting marketing strategies and executing campaigns that enhance brand visibility and customer engagement.

 Her expertise in policy implementation and business development are complemented by her innovative approach to optimizing operations and improving customer experiences, aligning perfectly with the goals of a property management company. Lauren's dedication to delivering exceptional service is evident in her commitment to enhancing property performance and elevating guest experiences in the vibrant Santa Fe market.

 Lauren holds a Bachelor of Arts in Philosophy and Mathematics from St. John’s College, Santa Fe, NM, further enriching her analytical and strategic thinking skills. She is also a classically trained chocolatier and a lover of all things culinary!

LICENSED & INSURED VENDORS

 All service providers we engage, including those for housekeeping, plumbing, electrical work, painting, HVAC, and other specialties, are fully licensed and insured in compliance with New Mexico Real Estate Commission requirements.

 We have maintained long-standing relationships with many of these professionals, some spanning over 15 years, with a consistent record of reliability and quality service.

 We maintain rigorous standards for repairs and maintenance to ensure issues are resolved effectively and efficiently on the first attempt. Our process involves personally meeting each service provider at the property and engaging in thorough communication to ensure a clear understanding of the task at hand, thus minimizing the potential for misunderstandings and ensuring satisfactory completion.

 We deeply value our partnerships with each of our service providers. Their expertise and dedication are instrumental in maintaining the satisfaction of our guests and property owners, as well as upholding our own high standards of service.